Complaints and feedback policy

Complaints and feedback policy

Everyone has the right to make a complaint or give feedback about this website.
We will deal with complaints in a fair way.
If you make a complaint to us, we will listen to you.
We will keep your information private.
We will deal with your complaint quickly.
We will tell you what is happening.
We will not treat you badly for making a complaint.

You can give us feedback about the website.
Feedback is information that can make things better.

Feedback does not need to be investigated.
It can also be about things you like on the website.

If you want to make a complaint or give us feedback, you can email us at decidingwithsupport@flinders.edu.au.